Shipping policy

Welcome to devilflower.com. We are committed to supplying quality home & kitchen products and delivering hassle‑free shopping experiences. Please read the shipping terms below carefully.

I. Order Processing Timeline

All orders will be processed 1‑3 business days after payment confirmation (excluding weekends and public holidays). A notification email containing tracking details will be sent after goods are dispatched.

II. Shipping Coverage

We provide shipping services across multiple countries and regions worldwide. During checkout, the system will automatically match available shipping options according to your delivery location.

III. Shipping Options & Charges

  • Standard Shipping: $5.99. Budget‑friendly choice for non‑urgent orders, handled by our regular logistics partners. Estimated delivery: 15‑20 days.
  • Express Shipping: $15.99. Priority logistics for fast delivery.
  • Free Shipping Benefit: Standard shipping fee is waived when merchandise subtotal (tax excluded) reaches $40 or above. This offer applies solely to standard shipping; express shipping still costs $15.99.

IV. Delivery Time Notes

Delivery timeframe can be influenced by destination distance, cross‑border customs clearance, carrier operating status and peak shopping seasons. We cannot guarantee exact delivery dates. Track your shipment through the tracking number in shipping notification emails.

V. Reminders for International Orders

‑Import duties, taxes and relevant customs fees shall be undertaken by recipients. ‑Ensure your shipping address is complete and accurate with a valid contact phone number. ‑Additional fees will apply for re‑delivery triggered by incorrect addresses.

VI. Resolving Shipping Issues

Email service@devilflower.com with your order number and relevant details immediately if: ‑Your parcel does not arrive after dispatch; ‑Package shows visible transit damage; ‑Received items do not match your order.

VII. Policy Updates

We may revise this shipping policy from time to time. Updated versions will be published on our website. Your continued use of our services constitutes acceptance of revised clauses.

Thank you for choosing devilflower, enjoy your shopping!