Shipping policy
The shipping method, cost, and estimated transit time for a Devilflower order depend on the option available or selected at checkout. The key delivery information is summarized below.
Shipping at a Glance
Order processing
Usually 1–3 business days
Standard Shipping
$5.99
Estimated transit: 15–20 days
Express Shipping
$15.99
Free Standard Shipping
Available when the merchandise subtotal before tax is $39.99 or more
Processing time and transit time are separate.
While Your Order Is Being Prepared
After an order enters processing, time is needed to prepare it for shipment. Saturdays, Sundays, and applicable public holidays are not included in the stated 1–3 business day processing period.
When shipment information is available, delivery or tracking details may be sent to the email address associated with the order.
About the $39.99 Shipping Threshold
Free shipping applies specifically to the Standard Shipping method.
For example, when qualifying merchandise totals $39.99 or more before tax, the normal $5.99 Standard Shipping charge is waived.
Selecting Express Shipping does not become free because the order has reached this threshold. The applicable Express Shipping charge remains $15.99.
Where We Can Deliver
Available delivery methods can depend on the destination.
Enter your complete shipping address during checkout to see the options available for that particular order. The presence of a country or region on the website does not by itself guarantee that every shipping method will be available to every address.
About the 15–20 Day Estimate
The 15–20 day period applies to Standard Shipping transit and should be treated as an estimate rather than a guaranteed delivery date.
Actual transportation time can be affected by carrier operations, customs processing, destination conditions, seasonal shipping volumes, and other circumstances affecting transportation.
No fixed Express Shipping transit time is stated here. Where relevant information is available for an order, it may be presented during the purchasing or shipping process.
Addresses and Failed Delivery
Please check the recipient name, address, postal information, and other required delivery details before submitting your order.
If you notice an error after ordering, contact:
Whether an address can still be changed depends on how far the order has progressed through fulfillment and shipment.
If incorrect or incomplete customer-provided information causes a failed delivery, return to sender, or need for another shipment, we will review the available options and any applicable additional cost based on the circumstances.
Customs May Apply to International Parcels
Cross-border shipments can be subject to import procedures in the destination country or region.
Duties, taxes, customs charges, or similar amounts imposed by local authorities are separate from Devilflower's stated shipping charges unless expressly indicated otherwise.
Where applicable, these charges may be payable by the recipient subject to local requirements.
Customs processing can also affect the time required for a parcel to arrive.
A Shipment That Needs Attention
If tracking indicates an unusual delay, a parcel arrives with visible transportation damage, or the contents do not correspond with your order, send the relevant details to:
For an existing order, include the order number. Tracking information, photographs of the parcel, or other relevant details may also help us review the matter.
Issues involving damaged, defective, incorrect, incomplete, or materially misdescribed products will be handled together with the applicable return and refund terms.
Changes Affecting Delivery
Shipping rates, methods, carrier arrangements, and other delivery information may be updated when operational circumstances change.
The current shipping information will be published through devilflower.com, subject to applicable law and any rights that cannot legally be restricted.